FREE SHIPPING FOR ORDERS OVER 1000

You have not added any products to your wishlist.

Terms & Conditions

  1. Introduction

Welcome to RI AND CO Luxury Candles SA. By accessing our website, you agree to comply with our Terms & Conditions. If you do not agree, please refrain from using our services.

  1. Orders & Shipping
  • Orders may take 1 to 3 business days to process before shipping. During peak periods, processing may take longer.
  • South Africa: Free delivery on orders over R1000. Standard shipping rates apply to other orders.
  • International: We offer worldwide shipping. Rates and delivery times vary by location. Customs fees may apply.
  • If your order has not arrived within the estimated time, please contact us.
  1. Returns & Refunds
  • Due to hygiene and safety reasons, we do not accept returns unless the product is defective or damaged upon arrival.
  • If you receive a damaged product, contact us within 48 hours with photos, and we will arrange a replacement or refund.
  1. Pricing & Payments
  • Prices are subject to change without notice.
  • Payments must be made in full before orders are processed.
  • We accept major payment methods, including credit/debit cards and online payment platforms.
  1. Use of Our Website
  • You agree not to use our website for any illegal or unauthorized purpose.
  • You may not copy, reproduce, or distribute any content from our site without permission.
  • Third-party links on our site are for convenience only. We do not endorse or take responsibility for external websites.
  1. Privacy & Data Protection
  • We respect your privacy and handle personal information in accordance with our Privacy Policy.
  • By using our website, you consent to the collection and processing of your personal data for order fulfilment and communication.
  1. Intellectual Property
  • All content, including product designs, branding, and website material, is the exclusive property of RI AND CO Luxury Candles SA.
  • Unauthorized use of our intellectual property may result in legal action.
  1. Limitation of Liability
  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do our best to ensure accuracy, but we do not guarantee that all website content is free from errors.
  1. Changes to Terms & Conditions
  • We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately upon posting.

For any questions, feel free to contact us at info@riandco.co.za